GDPR

Our Commitment to You and the Protection of Your Data

LogDNA is committed to partnering with customers and users to help them prepare for the General Data Protection Regulation (GDPR). The GDPR is the most comprehensive EU data privacy law in decades, and will come into effect on May 25, 2018. In addition to strengthening and standardizing user data privacy across the EU nations, it will require new obligations for all organizations that handle EU citizens’ personal data, regardless of where the organizations themselves are located. This page shows how LogDNA achieves GDPR-compliance, as well as how customers can interface with LogDNA to ensure their own adherence to the GDPR.

Preparing for GDPR

Recent updates to GDPR have expanded the requirements significantly, and our team is always working diligently to ensure LogDNA’s product offerings and contractual commitments remain compliant with new standards. Active measures to achieve this include:

  • Continuously investing in the security of our infrastructure
  • Ensuring appropriate contractual terms are in place.
  • Supporting international data transfers by maintaining our Privacy Shield self-certifications
  • Executing Standard Contractual Clauses in our updated Data Processing Addendum

LogDNA also monitors for changes to GDPR compliance from privacy-related regulatory bodies, and reviews guidance from our world-class legal team. As we streamline our GDPR compliance, we will provide you with regular updates to ensure your own organization remains compliant.

Our Security Infrastructure and Certifications

Protecting the data privacy of our customers is always a top priority at LogDNA. As a cloud-based company, we are entrusted with our customers’ most valuable data, so we ensure high security standards are reviewed and enforced. We’ve received several widely-recognized security certifications, including SOC 2, HIPAA, and PCI-DSS. LogDNA will continue to meet its obligations and offer contractual assurances. International Data Transfers: Privacy Shield and Data Protection Addendum To comply with E.U. data protection laws around international data transfer mechanisms, we self-certified under the E.U.-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield. Designed by the U.S. Department of Commerce and the European Commission and Swiss Administration, Privacy Shield was developed in order to provide a framework for companies to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States. In addition, we offer European Union Model Clauses, also known as Standard Contractual Clauses, to meet adequacy and security requirements for our customers who operate in the E.U.

Stay Updated

Fulfilling our privacy and data security commitments is important to us, so we’re happy to help you prepare for all the changes the GDPR brings. This page will be revised to reflect GDPR-related information as it becomes available. If you have any questions about how LogDNA can help you with compliance, please do not hesitate to reach out to us.

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