LogDNA Plans & Pricing - Pay As You Grow

LogDNA - Pricing FAQ

• Do you offer a free trial?

  Yes, we offer a fully-featured 14-day free trial for new accounts.

• Is a credit card required for the free trial?

  Nope, just sign up for an account.

• What happens after my trial?

  Your account switches to our limited free plan and your stored logs are deleted.

• How can you offer unlimited ingestion on your free plan?

  The free plan offers unlimited live streaming tail for real-time logging, but does not come with any storage retention. To store your logs, sign up for any of our paid plans.

• Do all plans have all features?

  All paid plans have the same features except for (i) the duration your logs are retained, and (ii) the number of allotted users. The only exception is our HIPAA plan, which comes with a signed BAA.

• Where can I find how much I've logged?

  In the LogDNA log viewer, you can find your usage in GBs at the bottom left. There is also a detailed breakdown of your usage on the Dashboard.

• What if I exceed my user limit?

  Contact support and we'll work with you to find a solution.

• What if I exceed the volume limit?

  We only charge you for what you use. We don't have data caps or volume limits.

• How can I know what my bill will be if I don't know my logging volume?

  Send us logs during your free trial, and our log viewer will show you your predicted volume.

• What does retention mean?

  Retention refers to the number of days that we store your log data. To store data beyond your retention period, we offer integrations that automatically archive your data to an external source.

• What if I switch my plan in the middle of the month?

  You will be billed for your pro-rated usage up to the end of the previous day UTC. The billing period for your new plan starts from the begining of the current day UTC.

• How granular is your billing rate?

  We will bill you down the MB, so 10.416 GB on our Birch plan ($1.50/GB) is $15.62 per month.